We're here to help!
You can e-mail us using the form to the right or call 1-800-521-2364 Monday through Saturday 8am – midnight EST, and Sunday 9am-10pm EST.
If you wish to contact the Bay store nearest you, phone numbers for all stores are available through the Store Locator.
To order a gift card or to replace a lost or stolen gift card, please call 1-800-521-2364.
The Bay gift cards are currently redeemable in-store only, and will soon be redeemable online.
Credit Customer Service
If you have questions regarding your Hbc Credit account, please call 1-800-263-2599.