We're here to help!

You can e-mail us using the form to the right or call 1-800-521-2364 Monday through Saturday 8am – midnight EST, and Sunday 9am-10pm EST.

If you wish to contact the Bay store nearest you, phone numbers for all stores are available through the Store Locator.

Gift Cards

To order a gift card or to replace a lost or stolen gift card, please call 1-800-521-2364.

The Bay gift cards are currently redeemable in-store only, and will soon be redeemable online.

Credit Customer Service

If you have questions regarding your Hbc Credit account, please call 1-800-263-2599.