FREE SHIPPING & EASY RETURNS
FREE SHIPPING WITH HBC CREDIT
Receive free standard shipping when you use your HBC† MasterCard® or HBC Credit Card on a total purchase amount of $45 or more in the following departments*:
Women's, Shoes, Handbags & Jewellery, Men's, Children's, Home and HBC Collections.
Receive free standard shipping when you use your HBC† MasterCard® or HBC Credit Card on a total purchase amount of $29 or more in our Beauty department*.
FREE SHIPPING WITHOUT HBC CREDIT
Receive free standard shipping on a total purchase amount of $99 or more in all departments with any other tender*.
Furniture, canoes, patio furniture, patio accessories, barbecues and mattresses are excluded from all free shipping promotions.
APPLY FOR AN HBC MASTERCARD OR HBC CREDIT CARD
If you do not have an HBC† MasterCard® or HBC Credit Card, you can apply for one here
If for any reason you find yourself unsatisfied with your purchase, thebay.com provides its customers with Easy Returns. With Easy Returns, items purchased online can be returned to any Bay store or shipped back to our warehouse, provided the merchandise is in its original packaging and proof of purchase is presented.
For more information on our Returns Policy, click here
*Offer is based on merchandise total and does not include taxes or any additional charges. Free standard shipping is applied after discounts and/or promotion code offers. Offer not valid at The Bay or any other HBC stores. Additional fees apply for Express or Next Day Shipping. Applies to Canadian delivery addresses only. Available until July 31, 2013. We reserve the right to amend the free shipping threshold on purchases made with other tenders at anytime, without notice.
† Hudson’s Bay Co., HBC, The Bay and their associated designs are trademarks of Hudson’s Bay Company, used under licence. Credit is extended by Capital One.® Capital One is a registered trademark. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. All trademarks used herein are owned by the respective entities. All rights reserved.